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EduQararMake your education decision with confidence

Privacy Policy

Version: 1.0Effective: 21 October 2026العربية
This English text is a translation. If it differs from the Arabic text, the Arabic text prevails.

This policy explains how EduQarar ("the site", "we" or "us") collects, uses, stores and protects your personal data, and the rights you have over it, under the Personal Data Protection Law No. (24) of 2023 of the Hashemite Kingdom of Jordan.

This policy is read together with the Terms and Conditions.

1. Who we are

EduQarar is an education information platform that helps students and parents search for and compare schools, universities, colleges and teachers in Jordan. We are responsible for the personal data collected through the site.

For anything about your personal data, contact us at: privacy@eduqarar.com.

2. Accounts are for adults only

Only people aged 18 or older may create an account. We do not knowingly collect personal data from anyone younger, and if we find that an account holder is under 18, we delete the account and its data.

People under 18 may browse the public information on the site without an account, and we do not collect personal data from them.

3. The data we collect

3.1. Account data: your name (or the institution's name for an institution account), email, account type, password, creation date, whether your email is confirmed, and your email choices. We keep the password in a hashed form that cannot be read.

3.2. Teacher profile: what teachers add themselves, such as photo and bio, subjects, grades and curricula, prices, areas and times, experience and qualifications, phone and WhatsApp numbers, and the files they upload.

3.3. Messages: the messages exchanged on the site between users and teachers.

3.4. Requests: contact requests to schools and universities (name, phone, email and message), "Ask for a teacher" requests (subject or course, grade, city and area, teaching mode, name, phone and notes), requests to manage or add an institution profile, and requests for upgrades, advertising and sponsored results (name, phone and notes).

3.5. Consent records: what you agreed to, such as this policy, the age declaration or marketing emails, with the date and version.

3.6. Login and security data: when you log in, we keep your IP address and browser type with the login session, and when you ask to reset your password, we keep the IP address with the request, to protect accounts from abuse. We also record which teachers' numbers each account opens, to limit the harvesting of numbers.

3.7. Usage statistics: we record views of pages and profiles, searches and their text, and clicks on contact options, to improve the site and to show profile owners totals. We do not store an IP address or an account number with them, only a random temporary number tied to the browser tab, deleted when it is closed.

3.8. Email log: the type of each email we sent you, its date and whether it was sent.

3.9. What we do not collect: we do not keep the marks you enter in the student tools, such as the Tawjihi calculator and the university GPA calculator; they are calculated in your browser and stay on your device. We do not collect payment card details.

4. Why we use your data

We use your data for the following purposes, based on your consent when you create your account, on what is needed to provide the service you ask for, or on a legal obligation:

  • running your account and the services of the site, such as login, profiles, messages and requests;
  • sending the emails your account needs: welcome and email confirmation, password reset, notice of a password change, and notice of account deletion; and notices of new messages, which you can turn off in "My account and data";
  • sending marketing emails about admission dates, scholarships, news and offers, only if you agreed to them in a separate box; you can withdraw this consent at any time;
  • protecting the site and accounts from fraud and abuse;
  • improving the site based on statistics that do not identify you;
  • meeting our legal obligations.

We do not make fully automated decisions about you that have legal effects.

5. Who sees your data

We do not sell or rent your personal data to anyone. It is seen only by:

  • The public: what a teacher or institution chooses to publish on their profile, with their consent.
  • Logged-in users: a teacher's phone number, when they ask for it.
  • The other person in a conversation: your name and messages.
  • The institution you send a contact request to: what you write in the request.
  • An "Ask for a teacher" request: reaches the EduQarar team only, and we never give your number to a teacher without your agreement.
  • Service providers who process data on our behalf and under our instructions, as in section 7.
  • The site's administration: for review, support and checking violations.
  • Official authorities: where the law or a court order requires it.

6. Advertising

We show advertisements and sponsored search results, clearly marked. We do not share your data with advertisers, we do not target advertisements based on a profile of you, and we do not use advertising cookies or third-party tracking tools. Advertisers see totals only, such as the number of views and clicks.

7. Where your data is kept and who processes it

Your data is stored and processed outside the Hashemite Kingdom of Jordan by service providers we contract with, who process it on our behalf only:

  • Cloudflare: hosting of the site, the database, images and files, and protection of the site from attacks. Data is stored there encrypted.
  • Resend: sending the emails of your account (your name, email and the content of the email).
  • SendFox: sending marketing emails to those who agreed to them only (your first name, email and the list you belong to based on your account type).
  • Purelymail: our mailbox that receives the emails you send us.
  • Google Fonts: loading the site's fonts; it receives your IP address and browser information when they load.
  • Device notification services (Google, Apple, Mozilla and Microsoft): if you turn on message notifications on your device, they pass through the notification service of your browser or phone. The notice reaches it encrypted, so it cannot read it; it only knows that a notice was sent to your device.

The servers of these providers are located in countries including the United States, European countries and Japan. We choose providers that apply recognised security standards. By agreeing to this policy when you create your account, you agree to your data being transferred to and processed by them in this way.

8. Cookies and browser storage

We use only the minimum needed:

  • session_id: keeps you logged in, for 7 days.
  • eg_own and eg_notrack: leave the visits of profile owners and the administration to their own profiles out of the statistics, for one year.
  • A random session number in session storage (sessionStorage), deleted when the browser tab is closed.
  • Local storage (localStorage) on your device: your notification and sound preferences, and the data of the student tools. It is not sent to us.

We do not use advertising or third-party cookies.

9. How long we keep data

  • Account and profile data: for as long as the account exists.
  • After you ask to delete your account: deleted for good within 30 days (section 10).
  • Messages: two years from the last message in the conversation.
  • Contact requests to institutions: one year.
  • "Ask for a teacher" requests: six months.
  • Email confirmation and password reset links: valid for 48 hours and one hour respectively, and deleted after 7 days.
  • Email log: 180 days.
  • Login sessions: deleted after they expire.
  • Your device's notification address: deleted when you log out, when the login session ends, or when you turn notifications off.
  • Consent records: kept even after the account is deleted, as proof of consent.
  • Statistics: they do not identify you, and we may keep them longer.

10. Deleting your account

You can delete your account at any time from "My account and data", then "Delete my account". Then:

  • Your account stops at once, you are logged out on every device, your teacher profile leaves the site, and you are removed from the marketing email lists.
  • You can cancel the deletion within 30 days by logging in.
  • After 30 days, we delete for good your account, your teacher profile with its photos and files, your link to any institution, and the phone numbers and notes in your requests.
  • Your messages stay with the other person in the conversation under "Deleted user" until their retention period ends.
  • The profile of an educational institution itself stays on the site because it is public information; only your link to it is deleted.
  • Your consent records stay as proof.

11. Your rights

Under the law, you have the right to:

  • know what data we keep about you and see it;
  • get a copy of it: from "My account and data", then "Download my data";
  • correct and update it;
  • erase it: from "Delete my account", or by asking us;
  • withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal; withdrawing consent to this policy means deleting the account;
  • object to the processing of your data or ask for it to be restricted;
  • stop marketing emails: from "My account and data", or from the unsubscribe link at the bottom of each email.

To use any of these rights, write to privacy@eduqarar.com from the email registered on your account. We will reply within 30 days, and may ask for proof of your identity before acting on the request.

12. Data security

We protect your data with measures including encrypted connections (HTTPS), encrypted storage with our hosting provider, hashed passwords, temporary links that work only once, and keeping administrative access as narrow as possible.

No system is completely secure. If a breach that may affect your data happens, we will take the steps needed to contain it, and notify the competent authority and you as the law requires.

13. Complaints

If you have a complaint about your data, please contact us first at privacy@eduqarar.com, and we will work to resolve it. You also have the right to complain to the authority responsible for personal data protection in the Hashemite Kingdom of Jordan.

14. Changes to this policy

We may change this policy. The version number and its effective date are shown at the top of the page. If we make a material change, we will tell account holders through the site or by email before it takes effect, and ask for new consent where the change requires it.

15. Contact us

See also: Terms and Conditions